Got Questions? We've Got Answers!

Explore our FAQs for friendly guidance.

Why try Truly Clear?

Are you tired of dealing with stubborn, out-of-control acne? Say goodbye to the traditional 3-step treatments that take forever to work, and hello to Truly Clear. Our 1-step, plant-based, 98.42% natural acne treatment is specially formulated to target and eliminate acne-causing bacteria, while also helping to prevent future breakouts. With Truly Clear, you’ll experience deep pore penetration, gentle cleansing, exfoliation, and a reduction in pore size, all while promoting healthy, balanced skin. And that’s not all, Truly Clear is also vegan friendly, gluten-free, contains the FDA registered acne ingredient salicylic acid, and is packaged in 100% recyclable, paper packaging, saving our oceans from plastic bottles. Handcrafted in Vermont, USA. Try Truly Clear for 30-days, and if you’re not satisfied, we will refund the cost less any shipping. Say goodbye to acne, and hello to clear, healthy skin with Truly Clear.

Can I expect the same effectiveness from Truly Clear as Proactiv?

Yes, Truly Clear’s plant-based formula is designed to be effective in combating acne. It combines the power of natural botanical extracts with scientifically proven acne-fighting ingredient like salicylic acid. While individual results may vary, Truly Clear offers a comprehensive approach to acne treatment without relying solely on harsh chemicals

What are the advantages over Proactiv?

A: Choosing a plant-based acne treatment like Truly Clear over a chemical-based product like Proactive offers several benefits:

1. Gentler on the Skin: Plant-based formulations often tend to be gentler on the skin compared to products containing harsh chemicals. Truly Clear utilizes natural botanical extracts known for their soothing properties, reducing the risk of irritation and sensitivity commonly associated with chemical-based treatments.

2. Reduced Risk of Side Effects: Chemical-based acne treatments may cause side effects such as dryness, redness, or peeling. Truly Clear’s plant-based ingredients are carefully selected to minimize the likelihood of adverse reactions, making it suitable for individuals with sensitive skin.

3. Natural Healing Properties: Plant-based ingredients often possess inherent healing properties that can help improve the overall health of the skin. Truly Clear combines these botanical extracts with other acne-fighting ingredients to not only address existing breakouts but also promote skin rejuvenation and reduce the appearance of acne scars.

4. Environmental Considerations: Opting for plant-based products supports sustainability and reduces environmental impact. Truly Clear’s commitment to utilizing natural ingredients helps promote eco-friendly practices, making it a more conscious choice for skincare.

5. Holistic Approach: Plant-based acne treatments like Truly Clear often take a holistic approach to skincare. They focus not only on treating the symptoms of acne but also on nourishing and balancing the skin’s overall health. This approach may lead to longer-lasting results and improved skin quality.

What does 98.42% natural and plant-based mean?

How do you trust new products when you have sensitive skin? Our sole focus is your skin, that’s why we care so much about the ingredients we use and the ones we do not to use. Our method is: whatever we make needs to work with your skin, never against it. We consciously restrict over 2,400 ingredients that could cause irritation and disrupt your skin. We have reached a new plateau by offering a gentle, highly effective, quicker way to take back control of your skin.

Why 1-step when others are 3-step?

Introducing Truly Clear: The revolutionary 1-step acne treatment designed to disrupt the time-consuming 3-step norm, providing a simple and effective solution that only requires 5 minutes a day, FDA registered and containing 98.42% natural, plant-based ingredients. Join over 350,000 satisfied customers and experience Truly Clear for yourself.

Enjoy a special discount of 20% off with coupon code “tryit20”.

I heard there’s no junk ingredients in Truly Clear products?

Yep, that’s right…Truly Clear has No Gluten, No Parabens, No Titanium Dioxide, No Sodium Lauryl/Laureth Sulfate (SLS/SLES), No Petrochemicals, No Alcohol, No Perfume, No Animal Testing, No Benzoyl Peroxide, No Diethanolamine or DEA, No Dioxanes, No Propylene Glycol, No Triclosan, No Soy, & No BS

What are the ingredients in the Truly Clear bar?

Salicylic Acid: FDA Approved treatment for acne. The most common BHA (beta hydroxy acid) is medically used as an exfoliant and debriding agent.

Cocoate: Made from coconut oil, it cleans, moisturizes and softens skin while promoting healthy skin.

Palmate: Made from palm oil, it cleans, moisturizes, and softens skin while promoting healthy skin.

Sericin: Derived from the silkworm, studies have found that sericin immediately binds with the skin’s keratin, leaving skin supple and firm. It also binds with water to regulate moisture balance, diminishing the appearance of fine lines.

Açai berry: Holds antioxidant rich properties, allowing it to combat premature aging, nourish overall skin tone and fight inflammation.

Goji berry: Provide high levels of antioxidants and nutrients, promotes healthy skin.

Aloe Vera: A superb hydrator and soothing agent. Aloe Vera is extremely beneficial to skin that is damaged, dry, chapped or sun-exposed.

Hyaluronic acid: It plays a critical role in dermatologic health for several reasons. It has the unique ability to retain up to 1000 times its weight in water, making it a powerful dermal moisturizer. It binds water to skin cells, infusing them with the hydration they need to better do their job.

Sunflower oil: Sebaceous gland is responsible for acne formation. Excessive sebum production by sebaceous gland is the reason for acne formation. Sunflower oil will help to create a protective layer which will prevent the bacteria making any direct contact with the skin and thereby protecting the skin from further damage.

Shea Butter: For moisturizing the concentration of natural vitamins and fatty acids inShea butter makes it incredibly nourishing and moisturizing for skin. It reduces Inflammation.
Marine Collagen: We use only marine collagen made from sea kelp. It can make the skin look smoother and firmer, which will boost skin elasticity. Keeping up with marine collagen consumption will allow your skin cells to renew and repair as normal.

Peppermint Oil: Is a natural source of menthol which helps wake up tired, dull skin. It’s also a great source of vitamins and minerals and has a natural ability to soothe.

Vitamin A: Strengthen the protective tissue of the skin. A deficiency of vitamin A may cause acne.

Vitamin E: An antioxidant that enhances healing and tissue repair. Can prevents cell damage by inhibiting the oxidation of lipids (fats) and the formation of free radicals.

Is Truly Clear really 98.42% natural?

Yep it sure is! coconut base+palm base+peppermint oil+shea butter+sunflower seed oil+vitamin A+vitamin E+aloe vera+açaí berry+goji berry = 98.42%

Are all Truly Clear products gluten free?

Truly Clear acne bar and Truly Clear acne patches are both gluten-free, making them a safe and effective choice for those with gluten sensitivities or celiac disease. The ingredients used in the formula are carefully selected to ensure they do not contain gluten, ensuring that they are safe for use on all skin types, including sensitive skin. Additionally, the gluten-free formula makes it a great option for those looking for an all-natural, organic solution to their acne problems. With Truly Clear, you can feel confident that you are using a product that is safe and effective in treating your acne, without any added gluten.

Is skin purging possible and normal while using Truly Clear?

The short answer is yes.

If you were told that your acne will go away but it may get worse before it gets better, would you try Truly Clear?

Then let’s look at acne purging or “skin purging”. This is when a person’s acne condition seems to get worse when they begin an effective topical treatment. This process is sometimes called purging. This is a normal, short-term condition where the skin will rid itself of underlying oil, bacteria, or dirt. This can mean more pimples popping, sometimes even in new areas. These breakouts can also be more intense than normal, often larger and more inflamed. Purging is neither good nor bad. It can happen after using excellent products but, equally, it also frequently occurs when the skin barrier is compromised prior to starting with a product or treatment. Dermatologists say purging should be over within four to six weeks of starting a new skin care regimen. If your purge lasts longer than six weeks, consult your dermatologist. We have heard by our community that Truly Clear can purge your skin of acne which brings the end of acne.

How is aloe vera beneficial in treating acne?

The use of aloe vera in skincare has been gaining popularity due to its natural healing properties. Aloe vera is known for its anti-inflammatory and antibacterial properties that help to soothe irritated skin, reduce redness and prevent the growth of acne-causing bacteria. This makes it an effective ingredient in the fight against acne. But it’s not just its antibacterial properties that make it beneficial for acne-prone skin, aloe vera is also rich in antioxidants and vitamins which helps to nourish and hydrate the skin, promoting a healthy and clear complexion. Truly Clear’s formula contains Aloe vera which is carefully blended with other natural ingredients to create an effective and gentle acne treatment that can be used in conjunction with traditional acne medications to achieve optimal results. It’s effective, gentle and safe for all skin types, making it the perfect solution for anyone looking to combat acne.

What is environmental acne and how can Truly Clear help?

Environmental acne is caused by external factors like pollution and toxins, which clog pores and lead to breakouts. Truly Clear is a plant-based acne treatment bar that effectively clears up acne-prone skin. With ingredients like salicylic acid, it removes impurities, exfoliates gently, and maintains a healthy pH balance. Truly Clear treats environmental acne by deeply cleansing pores and promoting a clearer complexion.

Will Truly Clear help with my Stress Acne?

The short answer is yes. There is a relationship between stress and acne flare-ups. When we get stressed, we our bodies produce more androgens (a type of hormone). These hormones stimulate the oil glands and hair follicles in the skin, which can lead to acne. This explains why acne can be an ongoing problem when we find ourselves under constant stress. Truly Clear is non-comedogenic so it will not clog your pores. In fact, it will deep clean your pores, ridding them of oil and eliminating stress acne.

Is Truly Clear only for acne treatment?

Truly Clear offers more than just acne treatment benefits. While it is highly effective in fighting blemishes and preventing acne, Truly Clear goes beyond that to promote overall skin health and improve your skin’s appearance.

Each Truly Clear bar is enriched with a blend of vitamins, minerals, amino acids, and potent moisturizers that work together to nourish your skin. These plant-based natural ingredients provide holistic care, reducing signs of aging and minimizing the impact of stress on your skin’s surface, all while effectively combating acne.

Truly Clear is pH-balanced and gentle, making it suitable for use from head to toe on a daily basis. Its luxurious lather delivers comprehensive benefits, ensuring that your skin receives the care it deserves, beyond just addressing acne concerns.

How do I use the Truly Clear acne bar?

Truly Clear doesn’t require multiple products to be effective – the one-step formula goes on quick and washes off in less than 5 minutes. Imagine how much confidence you will gain when your skin is healthy, radiant and soft! Think of how much time you’ll save!

How to use Truly Clear acne bar:

  • Use as your only cleanser
  • Wet the bar with warm water
  • Apply to face, back, or chest in the morning and evening
  • Leave the cleanser on the skin for 3-5 minutes
  • Rinse off thoroughly with warm water
  • If you experience excessive dryness or peeling, adjust your usage to once daily
  • Avoid using toner or astringent
  • Keep the bar dry when not in use
How do I use the acne patches?
  • For best results clean your face, chest or back with Truly Clear acne bar
  • Clean and thoroughly dry hands and blemish area
  • Place patch over blemish and gently press edges to seal
  • Leave on for 6-8 hours
  • To remove, wash and dry hands, then grasp the edge of the patch and stretch until it releases from skin
  • Clean affected area with Truly Clear acne bar
  • Repeat as needed
How do I use the wrinkle-fighting patches?
  • Start by washing your face with Truly Clear acne bar
  • Identify the target area and apply the patch
  • The patch dissolves active ingredients into the skin through body temperature
  • Leave the patch on for 6-8 hours for maximum effectiveness
  • When removing the patch, wash and dry your hands first
  • Grasp the edge of the patch and gently peel it away from the skin
  • Repeat the process as needed to address your concerns
How do I use the silicone wrinkle-fighting patches?

Before applying the patch, cleanse and dry your skin thoroughly. Make sure the area is free of oils, creams, or serums.

Remove the patch from the pouch and peel off the plastic film. Retain the plastic film. Smooth the patch over the wrinkle, pressing gently to adhere. Wear overnight or for a minimum of 3 hours. For best results, apply before bed and leave on all night. The patch stays in place comfortably. Remove after 6-8 hours.

Removing The Patch:

Gently lift one edge of the patch and slowly peel away from skin. Hold the skin taut with one hand while removing to avoid tugging. Rinse any residue off with water and pat dry if needed.

Storing The Patch:

Place the used patch back on the plastic film. Store in dry place.

Will the new packaging impact the quality of the products?

We are thrilled to introduce our new packaging for our products, and we want to assure you that the quality of our products will not be compromised. In fact, the new packaging has been carefully designed to enhance the safety and freshness of our products during transit. Additionally, we are proud to offer an eco-friendly option to our customers, aligning with our commitment to sustainability.

We understand that you may have concerns about this change, and we want to address them. Our team has conducted rigorous testing to ensure that the new packaging maintains the same high standards of quality that you expect from our products. We have taken every precaution to guarantee that the contents remain intact and in optimal condition.

While we are transitioning to the new packaging, there may be instances where we continue to ship the previous version. Rest assured that regardless of the packaging design, the quality of our products will remain unchanged.

If you have any further questions or concerns, our dedicated customer service team is always ready to assist you. Please don’t hesitate to reach out to us.

Where do you ship, how much does it cost, and how long does it take?

Order and Shipping Confirmation: You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you.

While we strive to ship orders within 24 hours, orders can take up to 2 business days to be processed and shipped. Once your order is prepared for shipment you will receive a shipping confirmation email with your tracking information.

Where We Ship: We ship to U.S. addresses, including Alaska, Hawaii, and U.S. Territories, as well as Canada, the European Union (EU), Switzerland, Ireland, the United Kingdom (UK), and Japan. We also deliver to PO Boxes/APO/FPO addresses.

Additionally, we ship to the following countries and regions:

United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore

Shipping Costs:

United States:

  • Standard shipping (5-9 business day transit) on all orders less than $40 before shipping is $8.75.
  • Standard shipping is free for all orders of $40 or more before shipping.
  • Expedited shipping (1-2 business day delivery) is available for $30 and is only applicable to shipping addresses within the contiguous United States.


  • Standard shipping to Canada may take 8-16 days.
  • All orders less than $80 before shipping have a flat fee of $16.00.
  • Standard shipping is free for all orders of $80 or more before shipping.

International shipping ranges from $25-35.

  • Shipping to these locations is done through DHL with the final delivery by a local carrier.
  • The transit time for these shipments is 8-16 days.

Please note that order processing may take up to 2 business days after the order is placed for all shipping methods.

We are not responsible for any taxes or duties imposed by the delivery country. Any applicable taxes or duties are the responsibility of the customer.

How do I change, edit or cancel my subscription?

Subscription change, edits or cancellation and change requests must be received in your login area or via email.You may cancel your subscription at any time after first placing an order with us by accessing your login area sending an email to, provided at least 5 full business days prior to your next order and if you are not within any lock in period. If the order has been processed before you have cancelled, the order will still be delivered. Unfortunately, we cannot modify orders once they have been placed, including those included under our Subscription Service. All sales are final.

How do I return my products?

At Truly Clear, we understand that sometimes our products may not work for everyone. That’s why we offer a 30-day return policy for your convenience. To initiate a return, please contact us at to request a Return Merchandise Authorization (RMA) number. Once you have received your RMA number, securely package your merchandise and include the RMA number on the outside of the package. We recommend using a trackable shipping method and purchasing shipping insurance for your own protection. Please note that the return shipping cost is the customer’s responsibility. Returns will be processed within 1-2 billing cycles after we receive your package at the address provided below.

To return your merchandise, please send it to: Truly Clear – RMA # xxxxxxx 285 Centerpoint Blvd. Pittston, PA 18640 USA

Please include a copy of your invoice or your name and shipping address as it appeared on the invoice for proper credit. We appreciate your understanding and cooperation in this process.

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